Satisfaction Guarantee Accepted Payment Shipping Returns

Original, genuine, 100% authentic, new and fresh skincare products only.

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Products are shipped from the UK.Handling time is 1-2 business days.Free shipping ndash; registered Airmail. Delivery time Australia: 5 to 15 business days.Other locations: 5 to 21 business day.Expedited shipping ndash; DHL Express.Delivery time Australia: 2 to 4 business days.Other locations: 1 to 5 business daysEU Import DutiesAs of January 2021 all orders made from us to any European country will be subject to customs clearance within that country.All orders over euro;22.00 are subject to local VAT and other charges, which will need to be paid before delivery can be made.The receiver is responsible for any and all duties applied, we cannot pay any local duties you may encounter. We will also not compensate the receiver for these duties, this is solely the responsibility of the receiver.Some countries have more thorough customs clearance than others, therefore you may be contacted in order to provide proof of payment or information about the contents of the parcel. For further details and arrangements please contact us before placing an order.

Returns are accepted within 30 days after receiving the order.If there is any reason you are not happy with your purchase please get in touch.You can return unopened product to us within 30 days of receiving your order amp; we will refund you for the product. We will compensate return costs if wrong product has received or the product has arrived damaged (please send us proof of damage: packing and product pictures). We will not compensate return costs if an unwanted item is ordered (or any other reason not related to the item condition).For reasons of hygiene amp; safety, we cannot refund or exchange cosmetics that have been removed from the original wrapping (or show any signs of having been used) unless they are faulty.